I'm not always very good at noticing the nuances in life. My friends kid me when I say a glass of wine is fine, while they all insist it smells of cork. Similarly, whenever I see a label that says "New & Improved" or "Great New Taste," whether it be for chewing gum or toothpaste or shampoo, I can never tell the difference between the old version and the "New & Improved" one. It's kind of embarrassing, really. If I wasn't such a trusting consumer, I might suspect that the only thing that's new is the packaging.
But I don't want to cast doubt on the dedicated researchers in the chewing gum laboratory who work year-in and year-out so that I can always look forward to an even better chewing experience. It must be terribly challenging and stressful to have to come up with an improved formula every year. Funny... I've never met anyone who works in "chewing gum flavor retention research." Have you?
Of course, some things -- like mobile phones -- are advancing so rapidly that they really do seem to change every six months. Therefore mobile phone advertisers have an easy job; the phones practically sell themselves. But shampoo? How many improvements can you make to shampoo?
Continue reading...